Augmented Intelligence Powering Human Care in Hospitals
“Around the world, hospitals are increasingly required to track patient experience. Regulatory authorities see it as a way to improve patient care, but it’s also a way to manage costs.
In the United States, ‘pay for performance’ has been a factor since the Affordable Care Act was passed in 2010. U.S. hospitals get paid for good patient-experience scores and penalized for bad scores…”