HydraCor | Patient Experience Technology
Building a More Proactive Approach to Patient Experience
HydraCor develops healthcare technology that helps hospitals and health systems identify patient experience risks earlier, engage patients more effectively, and give care teams actionable information while there is still time to make a difference.
Our AdvoCor platform brings together AI, predictive analytics, patient rounding, communication, feedback, and service recovery to help healthcare organizations improve the experience of care.
Our Story
Built to Make Patient Experience Proactive
HydraCor was founded around a simple idea: healthcare organizations should not have to wait until after discharge to learn that a patient had a poor experience.
Since becoming an independent company in 2016, HydraCor has focused on helping healthcare organizations use patient information, experience data, and technology to recognize concerns earlier and give care teams an opportunity to respond while patients are still receiving care.
That vision led to AdvoCor—a connected patient experience platform designed to help healthcare organizations move beyond reactive measurement toward proactive engagement, informed action, and continuous improvement.
OUR APPROACH
Turning Patient Experience Intelligence Into Action
Most patient experience programs are designed to measure what happened. HydraCor is focused on helping healthcare organizations understand what is happening now—and what may happen next—so care teams can act while there is still an opportunity to influence the patient experience.
PREDICT
Identify patients and experience risks that may require attention using patient information, experience data, and predictive analytics.
ENGAGE
Connect with patients through rounding, surveys, digital communication, and other interactions throughout the care experience.
ACT
Give care teams actionable information, guide meaningful interactions, and connect concerns with service recovery and follow-up.
IMPROVE
Measure outcomes, identify patterns, and use experience intelligence to support continuous improvement.
Identify concerns earlier. Act while there is still time to make a difference.
What Guides Us
Technology Should Strengthen
the Human Side of Healthcare
Healthcare is built on human interactions. We believe technology is most valuable when it helps people recognize what matters, communicate more effectively, and make better-informed decisions.
HydraCor designs technology to support—not replace—the judgment and relationships of healthcare professionals. By helping teams recognize patient needs earlier and turn information into actionable guidance, we create more opportunities for meaningful experiences.
Technology should help care teams create better interactions, not get in the way of them.
Action-Oriented
Information is most valuable when it helps someone make a better decision or take meaningful action.
Human-Centered
Built for Healthcare
Technology designed around the realities of healthcare providers, patients, and care teams.
Our Leadership
Meet the Team Behind HydraCor
HydraCor’s leadership brings together healthcare, technology, and business expertise with a shared focus on helping healthcare organizations improve the experience of care.
RYAN SAWYER
PRESIDENT/CEO
CHRIS VALLIERE
CHIEF TECHNOLOGY OFFICER
Veteran, U.S. Navy
PAUL REITANO
DIRECTOR OF SALES AND
BUSINESS DEVELOPMENT
