Announcing AdvoCor Optimus
Inpatient or outpatient, AdvoCor Optimus brings
an AI driven approach to patient communication
Automated Messages - Human Response
The Value of Patient Experience
Hospitals with higher patient satisfaction scores have profit margins 2.5 time larger than those hospitals with lower patient satisfaction scores (“The Value of Patient Experience,” Deloitte Healthcare Solutions, 2018)
More than 73% of satisfied patients will stay with their current provider and 70% of them will tell another person about their positive experience” (“The Patient Experience Consumer Study 2018,” The Beryl Institute)
Patients reporting high patient satisfaction scores and good patient-provider communication were 39 percent less likely to be re-hospitalized (“Good Patient Satisfaction, Communication Tied to Low Readmissions,” Patient Engagement HIT, December 2017)
Improve Patient Care
Increase Operational Efficiency
Meet Compliance Standards
The AdvoCor Platform
AdvoCor is the first platform to use Augmented Intelligence (AI), 3rd party metrics and statistical modeling to predict patient problems and deploy in real-time human capital to address patient issues before they are reported.
Raising patient satisfaction scores produces increase in revenue
Better Patient Experience
Predictive analytics leads to pro-active communication
Prescriptive messaging results in better provider-patient interactions
Shorter length of stay
Lower re-admission rates
Reduced malpractice claims
AdvoCor is the first platform to use AI, consumer metrics, and statistical modeling to predict patient problems and deploy human capital in real-time to address potential issues.
We are using it to make decisions around patient menu and programs. Information is reviewed bi-weekly with patient service work group. The other positive is we moved the RDs to strictly clinical, while the Patient Service Supervisors are being trained to visit their customers.
-Eileen O’Donoghue, General Manager